This Privacy Policy describes how Tabillo Inc. ("Tabillo," "we," "us," or "our") collects, uses, discloses, and protects personal information through the Tabillo platform and website (collectively, the "Platform"). It covers:
This Policy applies solely to information collected through the Tabillo Platform. It does not cover information collected by third-party websites, services, or applications that may be linked from our Platform.
By using the Tabillo Platform, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of the Platform.
When you create a Tabillo account, we collect:
If you purchase AI credits or upgrade to a paid plan, payment transactions are processed by Stripe, Inc., our third-party payment processor. Tabillo does not store your credit card number, expiry date, or CVV on our servers. We receive only a transaction confirmation and a tokenized reference from Stripe. Stripe's privacy practices are governed by the Stripe Privacy Policy.
When you use the Platform, we automatically collect information about how you interact with it, including:
Our servers and analytics tools automatically record:
When you contact us by email or through the Platform, we collect the information you provide — including your name, email address, and the content of your message — in order to respond to you and improve our support.
Content you create within the Platform — such as roadmap initiatives, timelines, team structures, and AI-generated suggestions — is stored on our servers to provide you the service. This content is yours, and we do not use it for any purpose beyond operating and improving the Platform.
We use the information we collect to:
We do not sell your personal information to third parties, and we do not use your workspace content for paid accounts to train AI models without your prior explicit consent. Tabillo participates in Anthropic's Development Partner Program; development-session interactions with Claude may be shared with Anthropic to improve their services, and do not include your workspace content.
We do not sell or rent your personal information. We may share it only in the following limited circumstances:
We use trusted third-party service providers to help operate the Platform. These providers have access to personal information only as necessary to perform their services, and are contractually obligated to protect it:
We may disclose personal information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, court order, or government request; to enforce our Terms of Service; to protect the rights or safety of Tabillo, our users, or others; or to detect or prevent fraud or security issues.
If Tabillo is involved in a merger, acquisition, asset sale, or other corporate transaction, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
The Platform uses cookies — small text files stored on your device — to recognize returning users, maintain your session, and remember your preferences. Cookies help us provide a consistent and secure experience.
We also use Google Analytics, which places its own cookies to collect anonymized data about how users navigate the Platform. This data helps us understand traffic patterns and improve the product. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You may configure your browser to refuse cookies or to notify you when cookies are being set. Note that disabling cookies may affect the functionality of parts of the Platform.
We retain your personal information for as long as your account is active or as needed to provide the Platform to you. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where we are required by law to retain it longer, or where it is necessary to resolve disputes or enforce our agreements.
Aggregated, anonymized data (which cannot identify you) may be retained indefinitely for analytical purposes.
Tabillo implements physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at support@tabillo.com.
As a resident of Canada, your rights regarding personal information are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) (S.C. 2000, c. 5) and, where applicable, Ontario privacy legislation.
You have the right to:
To exercise any of these rights, please submit a written request to:
We will respond to access and correction requests within 30 days, as required by PIPEDA. In some cases, we may need to verify your identity before fulfilling a request.
The Tabillo Platform is operated from Canada and is intended primarily for users in Canada and the United States. If you access the Platform from another jurisdiction, please be aware that your information may be transferred to, stored, and processed in Canada or the United States, where data protection laws may differ from those in your country. By using the Platform, you consent to this transfer.
The Tabillo Platform is designed for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us at support@tabillo.com.
The Platform may contain links to third-party websites or services. These links are provided for your convenience only. Tabillo is not responsible for the privacy practices or content of any third-party sites, and we encourage you to review their privacy policies before providing any personal information.
Tabillo reserves the right to amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through an in-app notice. Only the current published version of this Policy is effective. Your continued use of the Platform after any changes constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact our Privacy Officer: